Medical taxi in Marseille — CPAM approved
Professional seated medical transport (TAP) in Marseille. Drivers trained in patient care, wheelchair-accessible vehicles, direct CPAM billing. Dialysis, chemotherapy, specialist appointments, rehabilitation.
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CPAM-approved medical taxi in Marseille
Marseille, a municipality of 873,076 inhabitants in France, has a dense hospital network that requires reliable medical transport. The CPAM-approved medical taxi in Marseille is the go-to solution for patients who need regular transport to healthcare facilities: hospitals, dialysis centres, chemotherapy units, physiotherapy clinics or specialist consultations.
Professional seated transport (TAP — Transport Assis Professionnalisé) is a healthcare transport mode regulated by the French Public Health Code. Unlike a standard taxi ride, an approved medical taxi involves a CPAM-certified vehicle, a driver trained in transporting patients with reduced mobility or medical conditions, and the option for third-party billing (tiers payant) — meaning the CPAM pays the taxi directly, with no upfront cost for the patient.
In Marseille, our drivers provide daily transport to Hôpital de la Timone, Hôpital Nord de Marseille, Hôpital de la Conception and Hôpital Sainte-Marguerite. Each journey is coordinated with your healthcare facility to respect your appointment times. The driver picks you up at home, accompanies you to the facility entrance, waits for your session or consultation to end, then takes you home.
For patients undergoing regular treatment (dialysis 3 times a week, chemotherapy every 2 weeks, daily physiotherapy sessions), the CPAM-approved medical taxi in Marseille offers series packages (5 or 10 round trips) that reduce the per-trip cost and simplify administrative management. A single transport prescription covers the entire series.
CPAM approval is the cornerstone of medical taxi service in Marseille. To qualify, the patient must have a medical transport prescription (PMT) issued by their GP or hospital doctor before the transport. This prescription specifies the prescribed transport mode (taxi, VSL or ambulance), the consultation location and the expected treatment duration.
Patients with long-term conditions (ALD), work-related injuries (AT), disability, or covered by CMU-C or ACS benefit from 100% coverage by the French national health insurance. For other patients, coverage is 65%, with the remainder potentially covered by supplementary health insurance (mutuelle).
Our 800+ partner drivers in Marseille are all CPAM-approved, equipped for third-party billing (electronic claims transmission), and trained in welcoming vulnerable, elderly or mobility-impaired patients. Each vehicle is equipped with a first-aid kit, a stretcher and, for wheelchair-accessible vehicles, an access ramp and wheelchair securing systems.
Marseille has 873,076 inhabitants — our CPAM-approved drivers cover every neighbourhood.
Healthcare facilities
Medical taxi to hospitals in Marseille
Hôpital de la Timone
The CPAM-approved medical taxi to Hôpital de la Timone in Marseille provides a direct journey from your home, with no detours or unnecessary waiting. Our driver knows the specific access points for Hôpital de la Timone: emergency entrance, patient drop-off, disabled access, and taxi-reserved parking. For dialysis or chemotherapy patients at Hôpital de la Timone, the driver accompanies you to the relevant department, waits for the session to end (typically 3 to 4 hours for dialysis), then takes you home. Third-party billing is systematically applied for Hôpital de la Timone, subject to presenting the medical transport prescription and Carte Vitale.
Hôpital Nord de Marseille
The CPAM-approved medical taxi to Hôpital Nord de Marseille in Marseille provides a direct journey from your home, with no detours or unnecessary waiting. Our driver knows the specific access points for Hôpital Nord de Marseille: emergency entrance, patient drop-off, disabled access, and taxi-reserved parking. For dialysis or chemotherapy patients at Hôpital Nord de Marseille, the driver accompanies you to the relevant department, waits for the session to end (typically 3 to 4 hours for dialysis), then takes you home. Third-party billing is systematically applied for Hôpital Nord de Marseille, subject to presenting the medical transport prescription and Carte Vitale.
Hôpital de la Conception
The CPAM-approved medical taxi to Hôpital de la Conception in Marseille provides a direct journey from your home, with no detours or unnecessary waiting. Our driver knows the specific access points for Hôpital de la Conception: emergency entrance, patient drop-off, disabled access, and taxi-reserved parking. For dialysis or chemotherapy patients at Hôpital de la Conception, the driver accompanies you to the relevant department, waits for the session to end (typically 3 to 4 hours for dialysis), then takes you home. Third-party billing is systematically applied for Hôpital de la Conception, subject to presenting the medical transport prescription and Carte Vitale.
Hôpital Sainte-Marguerite
The CPAM-approved medical taxi to Hôpital Sainte-Marguerite in Marseille provides a direct journey from your home, with no detours or unnecessary waiting. Our driver knows the specific access points for Hôpital Sainte-Marguerite: emergency entrance, patient drop-off, disabled access, and taxi-reserved parking. For dialysis or chemotherapy patients at Hôpital Sainte-Marguerite, the driver accompanies you to the relevant department, waits for the session to end (typically 3 to 4 hours for dialysis), then takes you home. Third-party billing is systematically applied for Hôpital Sainte-Marguerite, subject to presenting the medical transport prescription and Carte Vitale.
Institut Paoli-Calmettes
The CPAM-approved medical taxi to Institut Paoli-Calmettes in Marseille provides a direct journey from your home, with no detours or unnecessary waiting. Our driver knows the specific access points for Institut Paoli-Calmettes: emergency entrance, patient drop-off, disabled access, and taxi-reserved parking. For dialysis or chemotherapy patients at Institut Paoli-Calmettes, the driver accompanies you to the relevant department, waits for the session to end (typically 3 to 4 hours for dialysis), then takes you home. Third-party billing is systematically applied for Institut Paoli-Calmettes, subject to presenting the medical transport prescription and Carte Vitale.
Hôpital Salvator
The CPAM-approved medical taxi to Hôpital Salvator in Marseille provides a direct journey from your home, with no detours or unnecessary waiting. Our driver knows the specific access points for Hôpital Salvator: emergency entrance, patient drop-off, disabled access, and taxi-reserved parking. For dialysis or chemotherapy patients at Hôpital Salvator, the driver accompanies you to the relevant department, waits for the session to end (typically 3 to 4 hours for dialysis), then takes you home. Third-party billing is systematically applied for Hôpital Salvator, subject to presenting the medical transport prescription and Carte Vitale.
Clinique Bouchard
The CPAM-approved medical taxi to Clinique Bouchard in Marseille provides a direct journey from your home, with no detours or unnecessary waiting. Our driver knows the specific access points for Clinique Bouchard: emergency entrance, patient drop-off, disabled access, and taxi-reserved parking. For dialysis or chemotherapy patients at Clinique Bouchard, the driver accompanies you to the relevant department, waits for the session to end (typically 3 to 4 hours for dialysis), then takes you home. Third-party billing is systematically applied for Clinique Bouchard, subject to presenting the medical transport prescription and Carte Vitale.
Use cases
What treatments can you book for?
Dialysis sessions
Regular transport 3 times a week to the dialysis centre from Marseille. Home pickup, accompaniment to the department, waiting during the session (3-4h), return home. 100% CPAM coverage under ALD.
Patient from Vieux-Port transported 3 times a week to Hôpital de la Timone for haemodialysis. Same driver each session, 10 round-trip series package, full third-party billing.
Chemotherapy
Transport to chemotherapy centres in Marseille. The driver adapts their driving for patient comfort (smooth driving, controlled temperature). Safe return after the session, even in case of fatigue or nausea.
Patient from La Joliette following a chemotherapy protocol every 3 weeks at Hôpital Nord de Marseille. Air-conditioned vehicle, sickness bag available, heated blanket in winter.
Rehabilitation and physiotherapy
Daily or multi-weekly transport to rehabilitation centres in Marseille. Ideal for post-operative patients (hip or knee replacement) or post-stroke patients requiring intensive physiotherapy.
Hip replacement patient transported 5 days a week to the rehabilitation centre from Marseille. Assistance getting in and out of the vehicle, wheelchair transport.
Specialist consultations
One-off transport to specialist consultations (cardiologist, oncologist, nephrologist, neurologist) in hospitals in Marseille or the surrounding area.
Elderly patient from Marseille attending a cardiology consultation at Hôpital de la Timone. Home pickup, accompaniment to the department, waiting, return.
Wheelchair patients (PMR)
Specially equipped vehicles for transporting wheelchair patients in Marseille. Access ramp, internal securing systems, adapted space.
Wheelchair patient from Marseille transported twice a week to their care centre. PMR van with electric ramp, driver trained in wheelchair handling.
Scheduled hospitalisations
Outward transport to hospital for a scheduled admission in Marseille, then return on discharge. The driver helps with your luggage and accompanies you to the admissions desk.
Patient from Marseille admitted for surgery at Hôpital de la Timone. Outward journey on Sunday evening, return on Friday. Luggage assistance, accompaniment to admissions.
Indicative fares
Medical taxi fares in Marseille
| Transport type | Sedan | PMR Van |
|---|---|---|
| One way | 20-35 € | 30-50 € |
| Round trip (waiting included) | 35-60 € | 55-85 € |
| 5 round-trip package | 160-260 € | 250-380 € |
| 10 round-trip package | 300-480 € | 460-700 € |
Indicative fares incl. tax. Exact fare calculated per CPAM-agreed rate (pickup fee + km). With third-party billing, no upfront cost under ALD/AT/CMU-C.
How it works
Book in 4 steps
Get your prescription
Ask your GP or hospital doctor for a medical transport prescription (PMT) specifying “taxi” or “TAP” mode. This prescription is mandatory for CPAM coverage of your medical taxi in Marseille.
Book your medical taxi
Call us at +33 7 59 59 29 34 or fill in the online form. Indicate the date, appointment time, healthcare facility, preferred vehicle type (sedan or PMR van), and whether a companion will be present. For series, one call is enough to schedule all sessions.
The driver transports you
On the day of the appointment, your driver arrives at your home in Marseille 10 minutes early. They help you into the vehicle, drive you directly to the healthcare facility, accompany you to the department, wait for your session to end, then take you home.
CPAM pays directly
At the end of the transport, the driver processes the electronic claims form with your Carte Vitale. CPAM pays the taxi directly. You pay nothing upfront if you have ALD, AT, CMU-C or disability status. Otherwise, only the co-payment (35%) remains, which is usually covered by your supplementary insurance.
Our advantages
Why choose TaxiNeo?
CPAM approved — Third-party billing
No upfront payment, CPAM pays the taxi directly
The CPAM-approved medical taxi in Marseille operates on third-party billing: CPAM pays the driver directly, you pay nothing upfront (under ALD, AT, CMU-C). For non-exempt patients, the 35% co-payment is invoiced to your supplementary insurance. Electronic claims are processed in real time from the vehicle.
Wheelchair-accessible vehicles (PMR)
Access ramp, wheelchair securing, adapted space
Our medical taxi fleet in Marseille includes specially adapted vehicles for people with reduced mobility: vans with electric or manual access ramps, floor-mounted wheelchair securing systems, and sufficient interior space for powered wheelchairs. Drivers are trained in wheelchair handling and patient assistance getting in and out of the vehicle.
Guaranteed punctuality
Arrival 10 minutes before your medical appointment
Punctuality is critical for medical transports: a delay to dialysis can shift the entire centre's schedule, a delay to chemotherapy can postpone the session. Our drivers in Marseille commit to arriving 10 minutes before your appointment time. Travel time is calculated using real-time traffic conditions and local knowledge of Marseille.
Medically trained drivers
First aid training, patient care, adapted techniques
Our medical taxi drivers in Marseille undergo specific healthcare transport training: first aid (PSC1), techniques for assisting people with reduced mobility, welcoming and communicating with vulnerable patients, and adapted driving (smooth, without sudden movements). They are also trained in hygiene protocols specific to healthcare transport.
Automatic recurring schedule
One call to schedule all your weekly sessions
For regular transports (dialysis, chemotherapy, rehabilitation), we set up a recurring schedule in Marseille. You call once, we program all your journeys for the week or month. The same driver is assigned to each session where possible, creating a trust relationship essential for patient wellbeing.
Bus lanes and taxi access
Faster journeys through reserved lanes
As professional taxis, our medical taxi drivers in Marseille have access to bus lanes and taxi-reserved lanes. This is a major advantage for medical transports in urban areas, where traffic jams can delay a medical appointment. A faster journey also means less fatigue for the patient.
Coverage
Medical taxi neighbourhood by neighbourhood in Marseille
Vieux-Port
Medical taxi pickup from the Vieux-Port area of Marseille is handled by drivers who know the access points, one-way streets and parking areas of Vieux-Port inside out. For patients with reduced mobility in Vieux-Port, the driver comes to your door, helps you into the vehicle and ensures your comfort throughout the journey. Regular patients from Vieux-Port often benefit from the same driver, creating a trust relationship that is essential for people weakened by illness.
La Joliette
Medical taxi pickup from the La Joliette area of Marseille is handled by drivers who know the access points, one-way streets and parking areas of La Joliette inside out. For patients with reduced mobility in La Joliette, the driver comes to your door, helps you into the vehicle and ensures your comfort throughout the journey. Regular patients from La Joliette often benefit from the same driver, creating a trust relationship that is essential for people weakened by illness.
Le Panier
Medical taxi pickup from the Le Panier area of Marseille is handled by drivers who know the access points, one-way streets and parking areas of Le Panier inside out. For patients with reduced mobility in Le Panier, the driver comes to your door, helps you into the vehicle and ensures your comfort throughout the journey. Regular patients from Le Panier often benefit from the same driver, creating a trust relationship that is essential for people weakened by illness.
Castellane
Medical taxi pickup from the Castellane area of Marseille is handled by drivers who know the access points, one-way streets and parking areas of Castellane inside out. For patients with reduced mobility in Castellane, the driver comes to your door, helps you into the vehicle and ensures your comfort throughout the journey. Regular patients from Castellane often benefit from the same driver, creating a trust relationship that is essential for people weakened by illness.
La Canebière
Medical taxi pickup from the La Canebière area of Marseille is handled by drivers who know the access points, one-way streets and parking areas of La Canebière inside out. For patients with reduced mobility in La Canebière, the driver comes to your door, helps you into the vehicle and ensures your comfort throughout the journey. Regular patients from La Canebière often benefit from the same driver, creating a trust relationship that is essential for people weakened by illness.
Endoume
Medical taxi pickup from the Endoume area of Marseille is handled by drivers who know the access points, one-way streets and parking areas of Endoume inside out. For patients with reduced mobility in Endoume, the driver comes to your door, helps you into the vehicle and ensures your comfort throughout the journey. Regular patients from Endoume often benefit from the same driver, creating a trust relationship that is essential for people weakened by illness.
Comparison
Medical taxi, VSL or ambulance in Marseille?
Medical transport in Marseille can be provided by three types of vehicles, each suited to a different level of patient dependency. Understanding the differences helps choose the most appropriate and cost-effective transport mode.
CPAM-approved medical taxi (TAP)
The CPAM-approved medical taxi in Marseille is designed for patients who can travel seated, with or without assistance. It is the most common and most cost-effective medical transport mode for the national health insurance. The patient is picked up at home, transported directly to the healthcare facility, then taken home after their consultation or session. The vehicle can be a standard sedan or a wheelchair-accessible vehicle (PMR).
Light Sanitary Vehicle (VSL)
The VSL is a vehicle operated by an ambulance company, with a driver trained in healthcare transport. It is prescribed for patients requiring light monitoring during the journey (IV drip, oxygen). The VSL is generally more expensive than a medical taxi as it includes onboard medical equipment costs. For autonomous or semi-autonomous patients, the medical taxi is often preferred by the prescribing doctor.
Ambulance
The ambulance is reserved for patients who must be transported in a lying position or require continuous medical monitoring during the journey. It is the most expensive transport mode, with a 2-person crew (paramedic + auxiliary). Ambulances are mandatory in certain situations (immediate post-operative, intubated patients, life-threatening emergencies).
For the vast majority of regular medical transports in Marseille (dialysis, chemotherapy, rehabilitation, consultations), the CPAM-approved medical taxi is the most appropriate, cost-effective and comfortable transport mode.
| Criteria | Medical taxi (TAP) | VSL | Ambulance |
|---|---|---|---|
| Patient position | Seated | Seated | Lying |
| Medical monitoring | No | Light | Continuous |
| Crew | 1 driver | 1 driver | 2 persons |
| Cost to CPAM | Lowest | Intermediate | Highest |
| Wheelchair access | Yes (PMR vehicle) | Yes | Yes |
| Third-party billing | Yes | Yes | Yes |
| Bus lanes | Yes | No | Yes (emergency) |
Practical info
Practical information — Medical taxi Marseille
Medical transport prescription (PMT)
The PMT is mandatory to qualify for CPAM reimbursement of your medical taxi in Marseille. It must be issued by your GP or hospital doctor BEFORE the transport. The prescription states the prescribed transport mode (taxi/TAP), the destination, the medical reason and the number of authorised trips. Without a prior prescription, the transport will not be reimbursed.
Carte Vitale and supplementary insurance
Present your Carte Vitale and supplementary insurance card (mutuelle) to the driver at each trip. The driver processes the electronic claims form directly from the vehicle. With full third-party billing (ALD, AT, CMU-C), you pay nothing upfront. With partial third-party billing, the complementary portion is invoiced to your mutuelle.
ALD and 100% coverage
Patients with a recognised Long-Term Condition (ALD — Affection de Longue Durée) benefit from 100% coverage of their medical transport in Marseille. This includes kidney dialysis, chemotherapy, radiotherapy, certain chronic conditions (diabetes, multiple sclerosis, heart failure) and post-stroke care.
Professional Seated Transport (TAP)
TAP is the medical transport mode designed for patients who can travel seated but need assistance or monitoring during the journey. It is the most common category of medical transport in Marseille. The TAP-approved taxi is equipped to accommodate wheelchair patients (PMR vehicle) or patients requiring a semi-reclined position.
Documents required
For your first medical taxi in Marseille, please have ready: (1) the medical transport prescription, (2) your up-to-date Carte Vitale, (3) your supplementary insurance card, (4) a form of ID. For transport series (dialysis, chemotherapy), a single transport prescription covers the entire series.
Booking and cancellation
Book your medical taxi in Marseille by phone at +33 7 59 59 29 34, via the online form or by email. Booking is possible up to 30 days in advance. For regular transports, we set up an automatic recurring schedule. Cancellation is free up to 12 hours before the transport.
Medical emergencies
The CPAM-approved medical taxi is NOT an emergency service. In case of medical emergency, call 15 (SAMU) or 112. The medical taxi is intended for scheduled and regular transport to healthcare facilities.
Testimonials
What our patients say in Marseille
"I’ve been on dialysis 3 times a week at Hôpital de la Timone from Marseille. The TaxiNeo driver is always there 10 minutes early, helps me into the vehicle and accompanies me to the department. After 4 hours of dialysis, they’re there to take me home. With third-party billing, I pay nothing. After 2 years, they’ve become a friend."
Robert M.
Dialysis patient, Marseille
"My mother is undergoing chemotherapy at Hôpital Nord de Marseille. The medical taxi picks her up at home, drives gently (she’s very sensitive to movement after sessions), waits and brings her back. Same driver every time, they know her needs. The CPAM coverage is total under ALD."
Catherine D.
Patient’s daughter, Marseille
"After my knee surgery, I needed a medical taxi in Marseille for daily physiotherapy sessions for 6 weeks. The driver transported my wheelchair, helped me at every transfer. The 10 round-trip series package was excellent value."
Philippe G.
Rehabilitation patient, Marseille
"As a coordinating nurse, I recommend TaxiNeo for transporting patients from our department at Hôpital de la Timone. Impeccable punctuality, clean vehicles, respectful and patient drivers. The CPAM approval simplifies everything for our elderly patients."
Nathalie P.
Coordinating nurse, Hôpital de la Timone
FAQ
Medical taxi FAQ — Marseille
A CPAM-approved medical taxi is a taxi that has signed an agreement with the CPAM (French national health insurance) for professional seated healthcare transport (TAP). The driver is trained in patient transport, the vehicle is certified, and the service operates on third-party billing: CPAM pays the taxi directly. In Marseille, all our partner drivers are CPAM-approved.
Need a medical taxi in Marseille?
Free quote in 2 minutes. CPAM approved, third-party billing, wheelchair-accessible vehicle, driver trained in patient care.