Free hotel solution

Guaranteed-fare taxi for your guests

Book a taxi for your guests in 2 clicks from your centralized dashboard. Guaranteed fixed fare, real-time tracking of every ride, and 5% commission paid back to your hotel on each trip.

Create my hotel account

30 sec

Booking time

2 min

Hotel registration

5%

Paid back to your hotel

24/7

Availability

Your benefits

Why hotels choose TaxiNeo

Digital concierge service

Book a taxi for your guests in 2 clicks from your dedicated dashboard. They instantly receive an email confirmation with the driver's name, license plate and estimated arrival time. No more calling a dispatch center — everything is handled online, even during peak hours.

Centralized billing

A single detailed monthly statement for all your guests' rides. Simplify your accounting with a clear summary by date, destination and amount. You can also charge each ride directly to the guest's room bill.

Available 24/7

Early checkout at 4 AM or late arrival after midnight, our partner drivers are available at all hours, 7 days a week, including public holidays. Your guests are never left without a transport solution, whatever the situation.

Guaranteed fare, zero surprises

Every ride price is set in advance and guaranteed. No meter, no surge pricing — your guests know exactly what they'll pay before getting in. A mark of transparency that builds trust in your establishment.

5% paid back to your hotel

Automatically receive 5% of the fare for every ride booked through your hotel account. This effortless additional revenue adds up quickly: for a hotel generating 50 rides per month, that represents several hundred euros in passive income.

Verified drivers

All our drivers are officially licensed taxi professionals. Every profile is verified, rated by passengers and regularly evaluated. Your guests travel safely and with complete peace of mind, in fully insured and inspected vehicles.

Your dashboard

A free dashboard designed for hospitality

Manage your guests' transport from a simple and intuitive interface, accessible on desktop, tablet and smartphone. From 2-minute registration to the dashboard with bookings, real-time tracking and centralized invoicing — everything is 100% free for your hotel, with no commitment or hidden fees.

  • 2-click booking for your guests
  • Real-time ride tracking
  • Complete ride history
  • Personalized favorite drivers
  • Monthly centralized billing
  • Automatic 5% commission paid back
Create my hotel account

How it works

3 steps to get started

1

Create your hotel account

Free registration in 2 minutes. Establishment name, main contact, email — that's all.

2

Add your favorite drivers

Browse available drivers in your area and add them to your favorites for express bookings.

3

Book for your guests

From your dashboard, book a taxi in a few clicks. The guest receives a confirmation with the driver details.

Testimonials

What our hotel partners say

"Our guests love the service. In 2 clicks from reception, the taxi is booked. No more calling a dispatch center. It's fast and professional."

MV

Marie-Claire V.

Hôtel Le Marais, Paris

"Centralized billing has simplified our life. One statement per month instead of dozens of receipts. And the loyalty wallet is a real bonus."

SG

Stéphane G.

Grand Hôtel, Lyon

"We have our favorite drivers who know our regular guests well. The service is personalized, exactly what we were looking for."

ID

Isabelle D.

Boutique Hotel, Nice

FAQ

Everything about TaxiNeo for hotels

Is it free for the hotel?

Yes, registration and dashboard usage are 100% free, with no commitment or minimum duration. Rides are charged at the regulated rate set by local authorities, paid by the guest or the hotel at your discretion. No setup fees, no commission on rides — you even receive 5% cashback.

How does billing work?

You receive a detailed monthly statement summarizing all rides: date, time, passenger, route and amount. You can choose to charge each ride to the guest's room bill or consolidate charges on the hotel account. CSV export is available for direct integration into your accounting software.

Do drivers know the airports and train stations?

Absolutely. Our drivers are licensed professionals who handle airport and station transfers daily. They know the terminals, drop-off points, peak schedules and the best routes to guarantee your guests arrive on time, even in heavy traffic.

Can we book in advance?

Yes, you can schedule a ride up to 30 days in advance from your dashboard. It's ideal for early morning checkouts, scheduled airport transfers or group arrivals. The driver receives an automatic reminder and the guest is notified by email with all pickup details.

How many people can use the account?

There's no limit. All reception staff, the concierge and even management can access the dashboard with their own credentials. Each booking is tracked with the name of the employee who made it, making internal monitoring and accountability easy.

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