Why is TaxiNeo a better alternative to rideshare?
TaxiNeo combines the best of both worlds: rideshare booking simplicity with exclusive taxi advantages — regulated fares (no surge pricing), bus lane access, fixed airport rates. On average, you save 30% compared to rideshare, especially during high demand periods. The regulated scale also means the price does not move with the weather or with demand, unlike a platform multiplier that can double within a minute.
Is the price really fixed?
Yes, the price shown before booking is the price you pay on arrival. Fares are regulated by local authority decree and don't fluctuate with demand, weather or time of day. For airport transfers, the flat rates are even enshrined in law.
Is the app as easy to use as a rideshare app?
Absolutely. Our platform was designed to be as intuitive as any rideshare app: smart address search, instant price estimate, one-click booking, real-time driver tracking on the map. The only difference: the price doesn't change between the estimate and payment. The booking summary gives the driver's name, the vehicle plate and the firm price, and you can call the driver straight from it if you need to.
Do I need to create an account to book?
No, you can book directly from our form without creating an account. However, by creating a free account in 2 minutes, you get the 5% loyalty wallet, can save your favorite drivers and regular addresses for even faster bookings. Booking without an account only needs a phone number, and the confirmation still arrives by SMS and email with the driver's details.
Which cities are covered?
TaxiNeo covers over 50 cities in France: Paris and Île-de-France, Lyon, Marseille, Bordeaux, Toulouse, Nantes, Lille, Nice, Strasbourg, Montpellier and many more. Our network is expanding regularly. Check our cities list to verify availability in your area. A town that is not on the list can still be served from the nearest covered city, at a price based on the actual road distance.
How can you check that a vehicle is authorised to carry you?
Three things can be checked in seconds: the roof sign, the time-and-distance meter in the cabin and the parking authorisation plate on the front wing, with its number and municipality. The driver's professional card must also be displayed. A tout approaching travellers in a station or airport hall is never operating legally.