TaxiNeo
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Free healthcare solution

Simplified patient transport

Organize your patients' travel with peace of mind, from outpatient appointments to inter-facility transfers. Quick booking from your workstation, wheelchair-accessible vehicles, drivers trained in medical transport, and per-department billing for precise budget tracking.

Create my facility account

€0

Registration cost

24/7

Availability

15 min

Average arrival time

100%

Trained drivers

Your benefits

Why hospitals choose TaxiNeo

Adapted medical transport

Our drivers are specifically trained for patient transport: gentle handling, boarding and alighting assistance, patience with elderly or mobility-impaired passengers. They strictly respect medical confidentiality and adapt their driving to the passenger's comfort.

24/7 emergencies

Need urgent patient transport, even at 3 AM? Our partner drivers can be mobilized day and night, including weekends and public holidays. The average response time is 15 minutes, enabling efficient handling of unplanned hospital discharges or urgent transfers.

Wheelchair accessibility

Our fleet includes vehicles specially adapted for people with reduced mobility: access ramps, wheelchair spaces, grab bars. Drivers are trained to assist passengers in wheelchairs, with walkers or on respiratory support.

Per-department billing

Each hospital department (cardiology, oncology, rehabilitation, etc.) has its own transport budget. Monthly centralized billing details each ride by department, patient and destination, making reporting and budget control straightforward for your facility.

Appointment scheduling

Schedule transport in advance based on consultation and examination schedules. Both driver and patient receive automatic reminders the day before and 1 hour before departure. Ideal for regular chemotherapy, dialysis or rehabilitation sessions.

Trained drivers

All our drivers are licensed taxi professionals. They are trained in first aid, transporting vulnerable individuals and hygiene protocols. Every profile is verified and regularly evaluated by partner facilities.

Your dashboard

A dashboard designed for healthcare

Manage your patients' transport from a simple and secure interface, accessible on desktop and tablet. Schedule rides based on medical appointments, track drivers in real time, and invoice per department with a detailed monthly accounting export — all completely free.

  • Quick booking for your patients
  • Real-time driver tracking
  • Appointment-linked scheduling
  • Wheelchair-accessible vehicles available
  • Centralized per-department billing
  • Complete transport history
Create my facility account

How it works

3 steps to get started

1

Create your facility account

Free registration in 2 minutes. Facility name, transport service, email — that's all.

2

Configure your departments

Add your departments (cardiology, oncology, etc.) for separate billing and precise transport tracking.

3

Book for your patients

From your dashboard, book transport in a few clicks. The patient and driver are notified automatically.

Testimonials

What our healthcare partners say

"Patient transport has become much simpler. The drivers are punctual and attentive with our patients. A real added value."

DCM

Dr. Catherine M.

CHU de Bordeaux

"Per-department billing allows us to track transport costs precisely. The dashboard is clear and easy to use."

LP

Laurent P.

Clinique Saint-Joseph, Marseille

"Our wheelchair patients are handled with great care. The drivers are trained and the vehicles adapted. Excellent service."

SB

Sophie B.

Rehabilitation Center, Toulouse

FAQ

Everything about TaxiNeo for hospitals

Is it free for the facility?

Yes, registration and full dashboard usage are 100% free for your facility, with no commitment or minimum duration. Rides are charged at the regulated rate set by local authorities, with the option of social security coverage on medical transport prescription. No setup fees or hidden commissions.

Are vehicles wheelchair accessible?

Yes, our fleet includes vehicles specially equipped for people with reduced mobility: motorized access ramps, dedicated wheelchair spaces, grab bars and adapted seatbelts. Drivers are trained to assist PMR passengers and can help with safe boarding and alighting.

How does social security coverage work?

When a doctor prescribes medical transport, taxi rides can be covered at 65% by health insurance, with the remainder typically covered by the patient's supplementary insurance. Our drivers systematically provide the necessary supporting documents (invoice, transport certificate) for reimbursement.

Are drivers available at night and on weekends?

Yes, our service operates 24 hours a day, 7 days a week, including public holidays and nights. This is essential for managing unplanned hospital discharges, urgent inter-facility transfers and early morning medical appointments. Average response time is 15 minutes.

Can we manage multiple departments with one account?

Yes, you can create as many departments as needed (cardiology, oncology, emergency, rehabilitation, etc.). Each department has its own billing, budget and transport tracking. Administrators can view a consolidated overview of the entire facility.

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Simplify your patient transport

Free registration — operational in 2 minutes

Create my facility account