How can we help you?

Go to our registration page, fill in the form with your professional details (professional card, insurance, vehicle) and our team will validate your profile within 48 hours. The documents required are the ones a roadside check already asks for: professional card, parking authorisation, insurance certificate and vehicle registration. No exclusivity is imposed, so you keep your customers and your other platforms.

Fares are based on current prefectural regulations. They include the flag fall, price per kilometer and any regulatory surcharges (night, luggage, etc.). Those caps are set department by department by prefectoral order, itself framed by a national order published each year. Our methodology names the texts used and the date they were last taken into account.

You can cancel free of charge up to 30 minutes before the scheduled pickup time, directly from your client area or by contacting our support. Beyond that window, cancelling is still possible by calling the driver, whose number is on the confirmation. A ride cancelled once the driver is already on site may remain payable.

Our team typically responds within 24 hours on business days. For emergencies related to an ongoing ride, use the in-app chat for immediate assistance. For a complaint about a past ride, attach the receipt issued at the end: it carries the date, the times, the distance and the driver's identification, which are needed to handle the case.