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Frequently asked questions
Go to our registration page, fill in the form with your professional details (professional card, insurance, vehicle) and our team will validate your profile within 48 hours.
Fares are based on current prefectural regulations. They include the flag fall, price per kilometer and any regulatory surcharges (night, luggage, etc.).
You can cancel free of charge up to 30 minutes before the scheduled pickup time, directly from your client area or by contacting our support.
Our team typically responds within 24 hours on business days. For emergencies related to an ongoing ride, use the in-app chat for immediate assistance.
Mon - Fri, 9am - 6pm