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Paying for a taxi by card
Everything you need to know about card payment in French taxis: your rights, driver obligations and alternatives.
Card payment is mandatory
Since 1 July 2022, all French taxis are required to accept card payment with no minimum amount. This obligation applies to all fares, regardless of the sum. The payment terminal must be functional and available to the passenger. A driver who refuses card payment is committing an offence.
What to do if the driver refuses your card
If a driver refuses your bank card, note their licence number and report the incident to the police prefecture or the DGCCRF (consumer protection). You are not required to pay in cash if you intended to pay by card. Refusal to accept a card can result in a fine of up to 750 euros for the driver.
Accepted payment methods
Taxis must accept Visa, Mastercard and CB (Carte Bancaire) cards. Contactless payment (NFC) is increasingly common. Some taxis also accept Apple Pay and Google Pay. With TaxiNeo, online payment is secure and you have nothing to settle in the vehicle.
Online payment and apps
Online booking and payment significantly simplify the taxi experience. With TaxiNeo, you pay at booking with a guaranteed fixed price. Your invoice is immediately available in your client area. It is the ideal solution for business travel with automatic expense receipts.
FAQ
Frequently asked questions about taxis in Payer son taxi par carte
Is there a minimum amount for card payment in a taxi?
No, since July 2022, there is no minimum amount. The driver must accept card payment for any fare, even for just a few euros.
Can the driver charge a surcharge for card payment?
No, no surcharge can be charged for card payment. The law prohibits any additional fee related to the payment method.
Does contactless payment work in taxis?
More and more taxis are equipped with contactless (NFC) terminals. This is the case for nearly all Parisian taxis. Availability may vary in the provinces.
Can I pay online with TaxiNeo?
Yes, TaxiNeo offers secure online payment at booking. You know the exact price in advance and have nothing to pay in the vehicle. The invoice is generated automatically.
Book your taxi in TaxiNeo
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