Approved medical taxi: the complete guide
Understand how approved medical taxis work, reimbursement conditions through French social security, and the steps to benefit from the service.
What is an approved medical taxi?
An approved medical taxi (taxi conventionne) is a taxi that has signed an agreement with the French Health Insurance Fund (CPAM). This agreement authorises it to transport patients to healthcare facilities with full or partial coverage by social security. The approved taxi applies regulated fares and must meet strict standards for punctuality, comfort and hygiene.
Reimbursement conditions
To qualify for reimbursement, you need a medical transport prescription (PMT) issued by your doctor before the journey. Reimbursement covers 65% of the approved rate, with the remainder covered by your supplementary health insurance. For long-term conditions (ALD), work accidents or high-risk pregnancies, coverage can reach 100%.
How to obtain a medical transport prescription
The medical transport prescription (PMT) is issued by your GP, a hospital doctor or a specialist. It must state the medical reason for transport, the mode of transport (taxi), the destination and dates. The PMT must be issued before the journey, except in medical emergencies. Keep the original to present to the driver.
Procedures with the CPAM
After the journey, the approved taxi sends the invoice directly to the CPAM if you benefit from third-party payment. Otherwise, you pay for the ride and send the invoice with the PMT to your fund for reimbursement. Processing time is typically 5 to 15 working days. You can track your claim on ameli.fr.
Special cases: chronic conditions, disability and work accidents
Patients with long-term conditions (cancer, diabetes, etc.) benefit from 100% coverage on the approved rate. Work accident and occupational disease victims are also fully reimbursed. Pregnant women from the 6th month and hospitalised newborns also qualify for covered transport.
Finding an approved taxi near you
To find an approved medical taxi, visit ameli.fr, contact your local CPAM or use TaxiNeo. Our platform lists approved drivers across France. You can book online and benefit from direct billing in most cases, with no upfront payment required.
FAQ
Frequently asked questions about taxis in Taxi conventionné : le guide complet
Yes, a medical transport prescription (PMT) is mandatory to obtain reimbursement. It must be issued by a doctor before the journey, except in emergencies.
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