How to get a taxi receipt
Learn about your rights to obtain a taxi receipt, the mandatory details it must contain and how to use it for professional expense reports.
Your right to a receipt
Every passenger has the right to request a receipt from the taxi driver at the end of the ride. This right is enshrined in the French Transport Code and the driver cannot refuse. The receipt must be provided immediately on request, whether you paid in cash or by card. With TaxiNeo, the invoice is generated automatically and sent by email.
Mandatory information on the receipt
A taxi receipt must include several mandatory details: the name and address of the taxi or company, the licence number, the date and time of the ride, pick-up and drop-off addresses, the total amount including tax and the payment method. The SIREN or SIRET number of the taxi business must also appear for the document to be fiscally valid.
Receipt for professional expense reports
For expense reports, the invoice must include the pre-tax amount, the VAT amount (10% for passenger transport) and the total including tax. Your employer or accountant can then reclaim the VAT. TaxiNeo provides invoices that comply with French accounting requirements, downloadable directly from your client area.
What to do if the driver refuses
If a taxi driver refuses to provide a receipt, note their licence number (displayed on the vehicle and inside) along with the time and location of the ride. You can report the refusal to the police prefecture or the local consumer protection authority (DDPP). The driver faces administrative sanctions.
FAQ
Frequently asked questions about taxis in Réclamer une facture taxi
Yes, the driver is legally required to provide a receipt on request. This right is guaranteed by the French Transport Code. Refusal constitutes an offence.
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