Medical taxi: reimbursed hospital transport

Medical taxi: hospital transport and healthcare rides

Published on 10 February 2026|5 min read

Approved medical taxi: simplified healthcare transport

For medical appointments, hospitalizations, or regular treatments, the approved medical taxi is a solution covered by French health insurance. Here's everything you need to know.

What is an approved medical taxi?

An approved medical taxi is a taxi that has signed an agreement with the CPAM (French Primary Health Insurance Fund). It is authorized to provide reimbursed medical transport.

Coverage conditions

To receive reimbursement, you need a medical transport prescription (PMT) issued by your doctor. This prescription is required for:

Hospitalization (admission and discharge)
Regular treatments (chemotherapy, dialysis, physiotherapy)
Specialized consultations over 150 km away
Summons by a medical advisor

Reimbursement rates

Reimbursement is 65% by health insurance. The remaining 35% is covered by your supplementary insurance (if you have one). For ALD (Long-Term Condition), reimbursement can reach 100%.

How to book an approved medical taxi?

1.Get the prescription from your doctor
2.Book via TaxiNeo specifying "medical transport"
3.Show your prescription to the driver
4.Sign the transport slip at the end of the trip
5.The CPAM reimburses directly in most cases (third-party payment)

Advantages of medical taxi

Door to door: the driver accompanies you from home to the hospital
Adapted: comfortable vehicle, driver trained in medical accompaniment
No upfront costs: third-party payment in most cases
Flexible: regular appointments, adapted schedules

TaxiNeo and medical transport

Our approved partner drivers provide your medical transport with professionalism and care. Book easily via the app and we take care of the rest.

Book your approved medical taxi with TaxiNeo for worry-free, covered healthcare transport.

Frequently asked questions

Who pays for the ride when the transport is prescribed by a doctor?

Health insurance pays the approved taxi directly, provided the medical transport prescription was issued before the ride and the driver is approved by the CPAM. The patient therefore pays nothing upfront, apart from the flat contribution and any co-payment depending on their situation. Without a prior prescription, the ride is an ordinary one, paid by the patient and not reimbursed.

Is shared transport imposed by health insurance?

Shared transport is encouraged and may be offered when several patients travel to the same facility at similar times. It is not imposed where the patient's condition rules it out, which the medical prescription can state. Refusing to share without a reason may, however, reduce the level of cover.

Who chooses between approved taxi, VSL and ambulance?

The prescribing doctor, who ticks the mode of transport on the prescription according to the patient's condition: independent seated travel for a taxi, light monitoring for a light medical vehicle, lying or medicalised transport for an ambulance. The patient cannot change mode without a new prescription.